Bingo Winner Callback
This form is to be used by our Bingo Operators when we have problems with our group phone lines, and can only answer on a single line.
Use this form to record a caller’s name, phone number, and free space (optional) and let them know that someone will call them back in a few minutes. Speed is important when answering a single phone line, so please end each incoming call as soon as possible to move on to the next one.
The information recorded here will be emailed to all our operators. When an operator sees an email and wants to call that person back, that operator should “Reply All” and let everyone know they are taking care of that call. Once you call back a winner, you can take your time on the phone to get all the important information from the winner and record it on the normal Bingo Winner form online.